Hybels, Saundra <br/><br/>
Communicating effectively / 
Saundra, Hybels,  
 - Six Edition. 
 - Boston :  McGraw Hill;  c2001 
 - xxii, 648 pages :   illustration ;  26 cm.  
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780072416480 
<br/><br/><label>LCCN: </label>00031866 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication
<br/><br/><label>Dewey Class. No.: </label>302.24