Fearn-Banks, Kathleen, <br/><br/>
Crisis communications :  a casebook approach / 
Kathleen Fearn-Banks,  
 - Fifth Edition 
 - xiv, 423 pages :  illustrations ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781138923744 9781138923737 9781315684857 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management<br/>Public relations Management<br/>Advertising
<br/><br/><label>Dewey Class. No.: </label>659.2