TY  - BOOK
AU  - Fearn-Banks,Kathleen
TI  - Crisis communications: a casebook approach 
SN  - 9781138923744
U1  - 659.2 23
PY  - 2017///
CY  - New York
PB  - Routledge
KW  - Crisis management
KW  - Public relations Management
KW  - Advertising
N1  - Includes bibliographical references and index
ER  -