TY  - BOOK
AU  - Public Services Delivery
AU  - Shah, Anwar
TI  - Public Services Delivery/ 
SN  - 9780821361405
U1  - 361.6068 23
PY  - 2005///
CY  - Washington D.C
PB  - World Bank
KW  - Government Productivity
KW  - Public Adminstration
N1  - Includes Index
ER  -