Fearn-Banks, Kathleen, <br/><br/>
Crisis communications :  a casebook approach / 
Kathleen Fearn-Banks 
 - Fifth edition 
 - New York :  Routledge,  2017 
 - vi, 107 pages :  illustrations ;  29 cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/>Crisis communications today -- Crisis communications theory -- Communications to prevent crises -- Communications when the crisis strikes -- Social media and crisis communications -- Textbook crises -- Culture crises: foreign and international -- Environmental crisis -- Natural disasters -- Transportation crises -- Product failure and product tampering -- Death and injury -- The crisis communications plan 
<br/><br/><label>ISBN: </label>9781138688971 981315537955 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management--Case studies<br/>Public relations--Management--Case studies<br/>Advertising--Case studies.
<br/><br/><label>Dewey Class. No.: </label>659.2