01294nam a22002657a 4500 447 OSt 20250819131120.0 250819b |||||||| |||| 00| 0 eng d 9781138688971 (pbk.) 981315537955 (pbk.) Mountains of the Moon University Library and Information Services English 659.2 23rd Fearn-Banks, Kathleen, author. Crisis communications : a casebook approach / Kathleen Fearn-Banks Fifth edition New York : Routledge, 2017 vi, 107 pages : illustrations ; 29 cm Includes bibliographical references and index Crisis communications today -- Crisis communications theory -- Communications to prevent crises -- Communications when the crisis strikes -- Social media and crisis communications -- Textbook crises -- Culture crises: foreign and international -- Environmental crisis -- Natural disasters -- Transportation crises -- Product failure and product tampering -- Death and injury -- The crisis communications plan Crisis management Case studies Public relations Management Case studies Advertising Case studies. lcc MMU_H01 0 447 447 0 0 ddc 0 0 MMU MMU RBS 2023-10-08 000773 0 659.2 FEA MMU25080010 2025-08-19 13:13:00 001 2025-08-19 MMU_H01 0 0 ddc 0 0 MMU MMU RBS 2023-10-08 000773 0 659.2 FEA MMU25080011 2025-08-19 13:13:00 002 2025-08-19 MMU_H01 0 0 ddc 0 0 MMU MMU RBS 2026-04-10 001678 0 659.2 FEA MMU26050246 2026-05-18 11:38:00 003 2026-05-18 MMU_H01 0 0 ddc 0 0 MMU MMU RBS 2026-04-10 001679 0 659.2 FEA MMU26050247 2026-05-18 11:38:09 004 2026-05-18 MMU_H01