Fearn-Banks, Kathleen,
Crisis communications : a casebook approach /
Kathleen Fearn-Banks with Kevin Kawamoto.
- Sixth edition.
- xiii, 379 pages : 24 cm.
- Routledge communication series. .
Includes bibliographical references and index.
9780367894566 9780367894450
Public relations--Case studies.
Crisis management--Case studies.
Advertising--Case studies.
Case studies.
659.2