Fearn-Banks, Kathleen,

Crisis communications : a casebook approach / Kathleen Fearn-Banks with Kevin Kawamoto. - Sixth edition. - xiii, 379 pages : 24 cm. - Routledge communication series. .

Includes bibliographical references and index.

9780367894566 9780367894450


Public relations--Case studies.
Crisis management--Case studies.
Advertising--Case studies.


Case studies.

659.2