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Exceptional service, exceptional profit : the secrets of building a five-star customer service organization / Leonardo Inghilleri
Publisher: New York : American Management Association; ©2010Description: xvi, 170 pages ; 25cmContent type:- text
- 9780814415382
- 9781400242726
- 658.812 23
| Item type | Current library | Call number | Copy number | Status | Notes | Barcode | |
|---|---|---|---|---|---|---|---|
Text Book
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Main Library Reserved Books Section | 658.812 ING (Browse shelf(Opens below)) | 001 | Available | Available in hard copy | MMU25060077 | |
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Text Book
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Main Library Reserved Books Section | 658.812 ING (Browse shelf(Opens below)) | 002 | Available | Available in hard copy | MMU25060105 | |
|
Text Book
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Main Library Reserved Books Section | 658.812 ING (Browse shelf(Opens below)) | 003 | Available | Available in hard copy | MMU25060106 |
Includes bibliographical references and index.
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